Privacy Policy & Terms
Effective date: November 9, 2026
Personalized Home Services (“we”, “us”, “our”) operates this website to help homeowners in Naples and Southwest Florida learn about our remodeling services and request a quote. This page explains what information we collect when you use the site, how we use it, and the terms that apply to your use of the site. Our office is at 3888 Mannix Drive, Suite 308, Naples, FL 34114. Questions about this policy can be sent to info@phsnaples.com or by phone at (239) 455-7240.
Privacy Policy
Information you give us
When you request a quote or contact us through the website, we collect what you enter in the form: your name, email address, phone number if you provide it, your message, and the page you submitted the form from. When you call or email us, we keep the details you share so we can follow up on your project.
Information collected automatically
Like most websites, this site collects standard technical information when you visit: your IP address, browser and device type, the pages you view, how you arrived at the site, and the date and time of your visit. This is collected through cookies and similar technologies described below.
How we use your information
- To respond to your request, schedule a consultation, and prepare an estimate.
- To communicate with you about your project.
- To understand how the website is used and improve it.
- To measure the results of our advertising.
- To protect the site from spam and abuse.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Cookies, analytics, and advertising
We use Google Tag Manager to load the measurement tools below. Each may set cookies or use similar identifiers in your browser.
- Google Analytics reports how visitors use the site, in aggregate. Google’s description of how it uses data from sites that use its services is at policies.google.com/technologies/partner-sites. You can opt out with the Google Analytics opt-out browser add-on.
- Google Ads conversion tracking tells us when a visit that started from one of our ads leads to a call or a quote request, and remarketing may show you our ads on other sites after you visit. You can manage ad personalization at adssettings.google.com.
- Google reCAPTCHA protects our contact form from spam. Its use is subject to the Google Privacy Policy and Terms of Service.
You can block or delete cookies in your browser settings. The site will still work, although some measurement will not.
Who we share information with
We share information only with the service providers that run the website and our communications: our web host, the email service that delivers form submissions to us, and the Google services listed above. Each processes data on our behalf under its own privacy terms. We may also disclose information when the law requires it or to protect our rights, our customers, or the public.
How long we keep it
We keep quote requests and project correspondence for as long as needed to serve you and to meet our legal and accounting obligations. Analytics data is retained according to the settings of the tools above.
Your choices
You can ask us to update or delete the contact information we hold about you by emailing info@phsnaples.com. You can stop receiving follow-up messages from us at any time by telling us so. Florida residents and residents of other states with privacy laws may have additional rights, which we will honor on request.
Children
This site is intended for homeowners and is not directed at children under 13. We do not knowingly collect information from children.
Security
The site is served over HTTPS, and form submissions are delivered to us over encrypted connections. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information we hold.
Changes to this policy
We may update this page as our services or the tools we use change. The effective date above shows when it was last revised.
Website Terms of Use
Using this site
By using this website you agree to these terms. The site is provided for general information about our services. Nothing on it is a binding quote, estimate, or offer to perform work. Pricing, scope, and timelines for any project are set out in a written proposal or contract between you and Personalized Home Services.
Content and intellectual property
The text, photographs, logos, and design of this site belong to Personalized Home Services or are used with permission. You may view and print pages for your personal, non-commercial use. Any other reproduction or use requires our written consent.
Project photographs
Photographs on this site show work completed by our team. Finished results vary with each home, its materials, and its scope of work.
Acceptable use
You agree not to misuse the site, including by submitting false or automated form entries, attempting to interfere with its operation, or copying its content for commercial purposes.
Third-party links
The site may link to third-party websites, such as our Google Business Profile or social media pages. We do not control those sites and are not responsible for their content or privacy practices.
Disclaimer and limitation of liability
The site and its content are provided “as is” without warranties of any kind. To the fullest extent permitted by law, Personalized Home Services is not liable for any damages arising from your use of the site or reliance on its content. Our obligations for any remodeling project are governed solely by the written contract for that project.
Governing law
These terms are governed by the laws of the State of Florida. Any dispute relating to the website will be brought in the state or federal courts located in Collier County, Florida.
Contact
Personalized Home Services
3888 Mannix Drive, Suite 308
Naples, FL 34114
(239) 455-7240
info@phsnaples.com